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Overcoming New Objections

Overcoming New Objections

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If you’ve been in sales long enough, then you’ve been stopped cold by a prospect. Maybe they asked a question that you stumbled through or had an objection you couldn’t overcome. Sales teams invest a lot of money training their folks to respond to basic questions, but what inevitably happens? The scripts aren’t specific to…

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Differentiating In A Changing Market

Differentiating In A Changing Market

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With competition tougher than ever for many salespeople, we’re not only challenged with getting into conversations but also being relevant. As many businesses begin to recover from a year of shutdowns and supply chain issues, they’re looking for partners that not only offer a great product or service, but also those who can guide them…

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Asking More Relevant Questions

Asking More Relevant Questions

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The worst time to think about the things you’re going to talk about with a prospect is when you’re in a conversation with them. To solve this problem, many sales teams create a list of discovery questions or call scripts that remind them of the things they need to know about a prospect or their…

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Leveraging A Salesperson’s Most Important Asset

Leveraging A Salesperson’s Most Important Asset

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The most valuable resource salespeople have isn’t their network, their experience, or even the notes in their CRM. According to Jeff Goldberg, who has been in the field of sales and sales training for almost 50 years, the most valuable and under-appreciated resource salespeople have is their integrity. Fortunately, integrity is something every salesperson can…

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Sales Training That Actually Creates Sales

Sales Training That Actually Creates Sales

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Salespeople the world over understand that training rarely trains them to create more results. Often the training is out of touch with the goals they’re pursuing, or it doesn’t apply to the type of prospects they have in the pipeline, or maybe it’s using language and scripts that went out with bellbottom pants. Yet we…

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Are You Owning The Next Step?

Are You Owning The Next Step?

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In any conversation with a prospect, the most important thing isn’t being brilliant, or providing the cheapest solution. The most important part of a sales conversation is what happens after the salesperson hangs up the phone. More opportunities are lost due to lack of follow-up than any other reason. Think about the last few conversations…

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Improve Sales Even If The Sale Isn’t Made

Improve Sales Even If The Sale Isn’t Made

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Ever had a day when you went from one sales meeting to another, to another, to another? When we get on a roll, it can seem like we’re running from one sales meeting to another. That used to look like driving from one part of town to another, trying not to break too many speed…

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The Importance Of Flawless Follow-Up

The Importance Of Flawless Follow-Up

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When someone has expressed interest in a company, a stopwatch starts ticking. The prospect is now testing that company to see how responsive they are and what they respond with. Will they get a spammy email or something more personal like a phone call or custom-made video? Salespeople know that the calls we make today…

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Why Over-Delivering Kills Sales

Why Over-Delivering Kills Sales

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The first question a prospect has to answer before becoming a customer is: “Do I trust this company?” And salespeople, in an effort to accelerate that trust, often try to over-commit and over-deliver. This actually kills more sales than it creates. But let’s back up a bit, because every time a salesperson interacts with a…

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Why Salespeople Struggle To Engage New Prospects

Why Salespeople Struggle To Engage New Prospects

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In a period of history where almost all of our prospects are struggling, the last thing a salesperson wants to be is another problem to deal with. Unfortunately, that’s exactly how most prospects see us. Why? It’s because salespeople rarely show up with valuable information – solutions that mean our prospects struggle less after talking…

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Have You Re-Opened Your Closing Process?

Have You Re-Opened Your Closing Process?

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A lot of salespeople can get a prospect close to becoming a client and then drop the ball on the final inches of the race. They may say their prospect didn’t have the budget, another supplier undercut them, it turns out it’s not the right time, etc. Regardless of the reason, it’s a mis-management of…

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The Importance Of A Crisis Campaign

The Importance Of A Crisis Campaign

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It’s inevitable that sooner or later, our prospects and clients will go through a time of crisis. Whether that crisis is negative, such as a downturn in their own businesses, or positive, as in a lot of demand and not enough personnel or supplies to deliver, the salespeople who are prepared to be a solution…

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More Sales With New Products And Services

More Sales With New Products And Services

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In the midst of all the call quotas, meeting goals and closed business salespeople have to manage, it’s easy to hope we remember to mention new products or services we have available. Multi-tasking account management, prospecting for new leads and educating prospects on new ways we can help almost guarantees those new products and services…

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Ensuring Salespeople Re-Engage Unresponsive Prospects

Ensuring Salespeople Re-Engage Unresponsive Prospects

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Chad Hastings, a sales manager with Alta Equipment, shared a strategy with us that allows sales leaders to hold their salespeople accountable for reaching out to all their accounts – not just the easy ones to do business with. Salespeople don’t exist to sell our products and services as quickly as possible. Rather, they exist…

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Converting Sales With Campaigns

Converting Sales With Campaigns

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One of the smartest minds in sales is Jeff Bajorek, and we were able to sit down with him to talk about making sales Bulletproof. One of the chief challenges we discussed was outbound campaigns to convert conversations – a perennial issue in the world of sales. Jeff made it clear that leads are different…

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Relevant Outreach In Sales

Relevant Outreach In Sales

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In an interview with David Copeland, we learned that in 2019, his team was slated to attend 96 trade shows to meet prospects had to take a hard pivot in 2020 – only attending 3 trade shows. Thankfully, David’s salespeople were still able to maintain relationships virtually because they remained relevant. The one thing that…

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Implementing Change On A Sales Team

Implementing Change On A Sales Team

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 In an interview with Brian Haug, we discussed the importance of ensuring changes stick in a sales team. Because our salespeople are learning things every day that allows them to better connect with and serve clients, it’s critical that sales leaders take the time to download those lessons for the benefit of the team –…

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Knowing When (And How) To Close An Unproductive Account

Knowing When (And How) To Close An Unproductive Account

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When salespeople are in an industry with long buying cycles or buying windows, prospects will often weeks or months before they are in a buying mode – and a lot can change in that time. A formerly viable account could lose funding, interest, need or even go out of business altogether! We recently sat down…

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Deciding Who Deserves Outreach

Deciding Who Deserves Outreach

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It’s a fact that not all buyers are created equal, yet many salespeople spend a lot of time pursuing prospects that either can’t or won’t do business with them. When we sat down with Dale Roznowski, an engineer-turned-sales-leader, we asked him how he advised his salespeople to prioritize their time and decide which prospects actually…

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Tech That Salespeople Forget To Use

Tech That Salespeople Forget To Use

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Technology has become ubiquitous in prospecting – salespeople embraced social media, LinkedIn, and auto-responders as sales tools that get results. Unfortunately, few salespeople are leveraging technology throughout their sales cycle to ensure their deals have a higher chance of closing. As Phil Gerbyshak shared with us on our recent livestream series, technology can actually help…

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Why Winning In Sales Has Little To Do With Selling

Why Winning In Sales Has Little To Do With Selling

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If you’re judging the success of your sales career by how many sales you make, you’re destined to live in feast or famine. You’ll be chasing the next deal in front of you and not planning for long-term revenue. It’s a cycle of pain that will never let you get on top of what does…

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How To Systemize Great Sales Emails

How To Systemize Great Sales Emails

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While email should only play a small part in our prospecting systems, it is still a great communication channel and should not be ignored. But how do we differentiate our emails from the dozens (or hundreds) of emails our prospects receive? We sat down with a sales legend recently and he told us the only…

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Time Management Mistakes That Kill Sales

Time Management Mistakes That Kill Sales

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In a livestream conversation with Mark Hunter “The Sales Hunter,” we discussed one of the key challenges salespeople faces – time management. The most impactful way to make that happen? “Don’t work off a to-do list, work off a calendar,” Mark said. Whether that looks like phone calls, emails, social media messages and even old-school…

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Trimming Hope From Our Sales Strategy

Trimming Hope From Our Sales Strategy

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There are hundreds or great books, blogs, podcasts and courses on sales tactics, processes and strategies. Unfortunately, few – if any – talk about how to make sure salespeople actually apply them. None of them share how to turn those great strategies into systems. For two decades, I’ve been traveling the world and studying teams…

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